Privacy Policy for the SnipNotes App
We take your privacy very seriously, especially when dealing with data as personal as your notes. SnipNotes will never transmit any personal information outside of your device without prior knowledge. SnipNotes does not track your usage nor analyze your notes. Your data stays private.
This policy applies to all information collected or submitted on SnipNotes for iPhone, iPad, Mac, and Apple Watch.
Information we collect
Error and status logs: When you send a support request from within SnipNotes, a series of text files may be attached automatically to the email. These files contain information on the current state of SnipNotes, such as the iCloud synchronization status, and any encountered errors. This data also contains your device model, your software version and your network status at the time of the error.
Crash reports: In case of a crash, SnipNotes will ask you to submit a crash report. This report contains information about your device (model, software version, etc.) and the state of SnipNotes at the time of the crash. No personal data will be transmitted.
Payment Data: SnipNotes uses RevenueCat to manage in-app purchases. We do not provide any information to them other than the minimum required to process your purchase. For more details, please see RevenueCat’s privacy policy. (https://www.revenuecat.com/privacy)
Quick Start Guide and Knowledge Base: SnipNotes uses Notion to provide help resources such as the Quick Start Guide and the Knowledge Base. When you access these pages, your device connects to Notion’s servers. Notion collects its own analytics data, such as the number and origin of page views. Notion does not get access to your data stored in SnipNotes. For more details, please see Notion’s privacy policy. (https://www.notion.so/help/security-and-privacy)
Information usage
We use crash reports and error logs to resolve issues within the app and to assist with customer support. We do not collect nor share any personally identifiable information.
Synchronization with iCloud
When you synchronize your notes over iCloud, all your data is stored in a private container within your iCloud account. We do not have access to this data. Apple encrypts all data transmitted and stored on iCloud. Please refer to the following document for more information on how your data is stored on Apple’s iCloud servers: https://support.apple.com/en-us/HT202303
Accessing, changing or deleting your information
You may access and change your information from within the iOS and macOS apps. SnipNotes can create a ZIP archive with all your notes. You can also wipe all your data stored in iCloud if you don’t want to use the app any longer. These options are available at the following locations:
iOS: Open the settings menu in SnipNotes and go to “About” => “Privacy”
macOS: In the menu bar, click on “SnipNotes” => “Settings…”. Click on the “Privacy” tab
Your Consent
By using SnipNotes for iPhone, iPad, Mac or Apple Watch, you consent to our privacy policy.
Contacting Us
If you have any questions regarding this privacy policy, please write an email to [email protected].
Changes to this Policy
Changes to this policy will be announced in the “What’s New” section on the App Store.
Changes so far:
- 03/07/2015 – First published
- 05/23/2018 – Complete rewrite, division into multiple sections
- 09/19/2018 – Added opt-out of data sharing
- 07/04/2019 – Removed analytics and automatic crash reporting
- 11/11/2019 – Added voluntary crash reports
- 03/01/2021 – Added RevenueCat for in-app purchases
- 12/15/2022 – Added Notion for help resources